who attends

The brand presentations were the best part of this event. Lots of sharing and real-world takeaways.

I have been participating in CRMC for seven years. The connections, networking, and overall good vibes at the conference make it a ‘must attend’ conference. The energy and people that attend CRMC are my favorite part, everyone is friendly, helpful, and the overall conference and sponsor vibe does not feel "sales-y" at all. The 2024 presentations were great, and Erica Dhawan was the best keynote of the event.

This was one of the best conferences I have attended. Attention to detail, quality of the content, and positive infectious energy in EVERY room and space. Congratulations on a flawless conference – Bravo! Thank you for hosting us.

The networking opportunities at CRMC, both between Brand Marketers as well as vendors, provided an opportunity to make valuable new contacts within the industry.

The session content answered many of my questions regarding AI, CX, Loyalty, and so much more. The keynotes were great too.

I always come away with knowledge, ideas, and vendor connections. But the thing I love the most is how CRMC is a ‘safe space.’ We’re all marketers there to improve our brands-- But there isn’t a feeling of competitiveness. At this event, marketers that would normally be competing for customers become friends. My first session, I had McDonald’s on my right and Burger King on my left. There was zero competitive feeling! It was such a refreshing and pure experience. Thank you to the team for creating a space for learning and connection.

CRMC is by far the most balanced event I attend regularly, and it’s refreshing to not just hear sales pitches from vendors (acknowledging I am one!) and truly having the opportunity to hear from brands about what they are doing, what’s working, and what pain points they continue to experience that we might be able to help them with.

The presentations were all informative. I couldn’t ask for a more diverse, fast-paced, and useful agenda.

CRMC is the premier event for brands and supplier partners that focus on improving customer experience. It allows for ample time for conversations with peers, thought-provoking presentations, and a forum to learn about the latest/greatest on the horizon in the customer space.

I learned so much from my peers, and headed home with a lot of great ideas.

As a sponsor, I enjoyed networking with brands in a comfortable setting where they feel enabled to share their real needs, challenges, and opportunities. CRMC delivers…it is a must-attend event every year for our team. We bring our clients, and they benefit from networking with industry peers about challenges and new initiatives. But what I cherish most about CRMC, are the relationships that we develop!

The thing I enjoyed most about CRMC was the people. Everyone enjoyed connecting and talking openly about their businesses.

This was a great first experience at CRMC, I plan to attend each year!

I enjoyed listening to and learning from knowledgeable marketers from strong brands. There were many attendees looking for support with their loyalty program or wanting to learn more from vendors about loyalty. Lastly, I enjoyed the happy hour each day because it allowed me to connect with others.

It was, once again, an extraordinary experience, surpassing all expectations. CRMC 2024 delivered a wealth of insights and innovative strategies, leaving me inspired and equipped with valuable knowledge. Every time I attend, I come away with fresh perspectives and actionable ideas that I can't wait to implement.

Looking forward to next year’s CRMC and thanks again for a great event this year. I enjoyed the speaking opportunity and I know my team made some valuable connections.

The logistics and the event were well-run! Things were smooth, polished, and we loved being there.

CRMC is a can’t miss event! I look forward to this conference every year as it is an invaluable opportunity to gain insights into the ever-evolving world of retail and customer engagement. The speakers and sessions cover a wide range of topics, from the impact of emerging technologies on retail to data-driven approaches for enhancing customer loyalty. I love this opportunity to connect with industry peers, share experiences and discuss the challenges and solutions we face.

The CRMC team hosted one of the best conferences I've been to. It really helped me reenergize and refocus for the coming months.

I wanted to extend a heartfelt thanks for our experience at CRMC. It was a great event for all of us!

CRMC is a wonderful event! So much experience to learn from, dig into & discuss. In a great location with options for food and entertainment! Engaging content and a big crowd. I enjoyed all the presentations, and that we could rotate from the large room to the smaller rooms. Very interactive and allowed for us all to network.

As a long time attendee – it feels like CRMC Camp! So many familiar faces and people to network with. The presenters and content shared is valuable and I always leave with new ideas to implement. It’s refreshing to spend 3 days with like-minded partners and industry peers.

CRMC was fantastic! Thank you for the opportunity to attend and network with such intelligent minds of the industry. Thank you for a phenomenal time and I look forward to 2024!

The friendships and memories that we make at CRMC are remarkable and something that we all cherish greatly. We will, of course, be back next year.

Echoing others comments, congrats to the CRMC team for curating another highly successful event!

CRMC is a great opportunity to connect with like-minded teams across different industries and swap ideas, challenges, and solutions. The sessions are always phenomenal, and you can count on the speakers at CRMC to share valuable data and insights.

We greatly enjoyed our time at CRMC 2023 and the opportunity to share and learn, among our peers in the industry. The conference was chock-full of amazing brands, case studies and best-in-class service providers. My team and I are counting down the days to CRMC 2024!

I enjoyed meeting more members of the loyalty space and expanding my network.

CRMC was one of the best speaking experiences I have had - from the beautiful venue to the wonderful community they have built over the years. You should definitely plan on attending!

I want to sincerely thank you for the opportunity to take part in such a wonderful & inspiring event. We were delighted to be there and represent adiClub, whilst learning from others in the industry. It was a 360 experience!

Have you ever attended a conference that was both stimulating and exhausting (because you can't stop talking about and processing what you've learned!)? This has been my experience at the CRMC every year. The presentations are inspiring and informative, with real examples of what is working well along with what hasn't. My team and I always return to the office with key takeaways that are actionable right away. I credit the CRMC with significant "unlocks" that have helped our business grow, not just our customer engagement and sales, but also our people.

Fantastic main stage. The presentations—as usual—were polished and professional.

Lots of great companies that are part of the event. Staff is amazing!

I always love networking and catching up with contacts I’ve made over the years.

The format was well done and easy to navigate. The case studies and topics were relevant and the food was great!

I loved the variety of sessions, plentiful opportunities to network, and the clients/brands sharing their experiences.